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COMMON QUESTIONS
Frequently Asked Questions
Find answers to common questions about our services, pricing, and process
We typically begin projects within 1-2 weeks after contract signing and initial payment. For urgent projects, we can expedite the start date. During our initial consultation, we'll discuss your timeline and create a project schedule that works for both parties.
We use a milestone-based payment structure. Typically, we require 30-50% upfront to begin work, with the remainder split across project milestones. For ongoing services, we offer monthly billing. All payment terms are clearly outlined in our project proposal and contract.
Yes! We include revision rounds in all our project packages. The number of revisions depends on your package, but we're committed to ensuring you're completely satisfied with the final deliverable. Additional revisions beyond the included rounds can be arranged if needed.
Absolutely! We have extensive experience working with existing codebases, legacy systems, and various technology stacks. We'll review your current setup during the discovery phase and ensure seamless integration with your existing infrastructure.
We understand that business needs change. You can pause or cancel your monthly service with 30 days' written notice. We'll ensure a smooth transition and can provide documentation of all work completed during your service period.
Yes, we offer comprehensive maintenance and support packages. These can include security updates, bug fixes, performance optimization, content updates, and technical support. We'll discuss maintenance options during project planning.
We understand that project requirements can evolve. For scope changes, we'll provide a detailed change request document outlining the additional work, timeline impact, and cost. Once approved, we'll integrate the changes seamlessly into the project timeline.
Absolutely! Visit our Portfolio page to see detailed case studies of our previous projects. We can also provide specific examples relevant to your industry or project type during our consultation.
We offer flexible branding services. You can choose standalone logo design, or combine it with specific branding elements like business cards, letterheads, or social media templates. We'll create a custom package that fits your needs and budget.
We can help you set up hosting or work with your existing hosting provider. We recommend reliable hosting solutions and can assist with migration, setup, and configuration. We also offer managed hosting services for ongoing peace of mind.
Your satisfaction is our priority. We include revision rounds in all projects to ensure the final deliverable meets your expectations. If you're not satisfied, we'll work with you to address concerns and make necessary adjustments within the agreed scope.
We follow industry best practices, conduct thorough testing, and maintain strict quality standards. Our process includes code reviews, cross-browser testing, performance optimization, and security audits. We also provide detailed documentation and training materials.
Yes! We offer comprehensive digital marketing services including SEO, social media management, content marketing, PPC advertising, and email campaigns. We can create a custom marketing strategy tailored to your business goals and budget.
Absolutely. We take confidentiality seriously and are happy to sign NDAs for sensitive projects. All our team members are bound by strict confidentiality agreements, and we can discuss specific security and privacy requirements during our initial consultation.
We've worked across diverse industries including e-commerce, healthcare, education, finance, real estate, hospitality, manufacturing, and technology startups. Our versatile team adapts to industry-specific requirements and regulations.